Frequently asked questions, answered
Is it really free to register my timeshare week(s)?
Yes really, no tricks! Registering your timeshare week(s) for rent is 100% free. You can register one or more weeks, with no upfront fee or long-term exclusivity.
What is Doctor Timeshare service fee?
Publishing your timeshare week(s) on our website is free of charge. No upfront fee or long-term exclusivity. ONLY IF we successfully find you a renter, we will charge you a fixed service fee of 150 EUR per timeshare week rented. This fee will be deducted from the amount to be disbursed to your Bank or Paypal account.
How and when do I get paid?
When an offer is made on your rental listing, it will be forwarded to you for your consideration by one of your chosen methods of communication; email or phone call.
Once you have accepted the reservation request we will collect full payment from the guest upfront and ask you to contact the Owners Services department of Marriott to add the name of the guest to the reservation as the person checking into your unit.
We remind you that our cancellation policy implemented means that all prepayments are non refundable if cancelled more than 1 day after booking. If the guest decides to leave early, the nights not spent are not refunded.
As soon as you forward us the confirmation of reservation under the guest name, we will directly process with your first payment and disburse to your Bank or Paypal account 50% of the entire rental amount.
The balance payment (the remaining 50%, minus our service fee of 150 EUR per timeshare week rented) will be disbursed to your Bank or Paypal account one business day after your guest’s scheduled check-in date.
Don’t hesitate to contact us if you have any concerns with regard to our payout policy. We are of course open to reasonable suggestion.
How do I inform Marriott?
To change the reservation name simply contact MVCI Owners Services in Ireland on +353 21 730 4444 or by email at firstname.lastname@example.org with your reservation number. Make sure to provide the correct guest name, and we remind you that there is absolutely no need to provide any reasons to Marriott.