Commonly Asked Questions
Payment and Cancellation
Once the owner of the timeshare week accepts your reservation, you will be charged for the entire amount at that time. You can either choose to pay your vacation rental with Paypal or Bank transfer. We will never ask you for any bank details or credit card numbers! Whether the reservation is two days or six months away, we will hold the payment until 24 hours after check-in.
All prepayments are non refundable. If you decide to leave early, the nights not spent are not refunded.
Reservation Confirmed and Check-in
Once you’ve successfully booked your stay, the Resort will send to the original owner of the timeshare week a written confirmation in your name, mentioning the arrival and departure dates, the number of bedrooms in your apartment and all other information needed for your resort check in.
Check-in is anytime after 4pm, directly at the Resort’s front desk. No keys hidden under the flower pot! Please don’t forget to bring with you the written confirmation — without it, you will not be able to check-in.
A Renter must be at least 21 years of age and be present at time of check-in. No re-renting, leasing, subletting, or transferring of this unit is permitted.